1. Policy statement

1.1  Everyone has rights with regard to the way in which their personal data in handled. During the course of our activities we will collect, store and process personal data about our visitors, employees other third parties, and Community Impact Bucks (we) recognise that the correct and lawful treatment of this data will maintain confidence in the organisation and will provide for successful business operations.

1.2   Data users are obliged to comply with this policy when processing personal data on our behalf. Any breach of this policy may result in disciplinary action.

2. About this policy

2.1 The types of personal data that we may be required to handle include information about current, past and prospective volunteers that we communicate with or personal contact information from volunteer organisations. The personal data, which may be held on paper or on a computer or other media, is subject to certain legal safeguards specified in the Data Protection Act 1998 (the Act) and other regulations.

2.2  This policy and any other documents referred to in it sets out the basis on which we will process any personal data we collect from data subjects, or that is provided to us by data subjects or other sources.

2.3  This policy sets out rules on data protection and the legal conditions that must be satisfied when we obtain, handle, process, transfer and store personal data.

3.Definition of data protection terms

3.1 Data is information which is stored electronically, on a computer, or in certain paper-based filing systems.

3.2  Data subjects for the purpose of this policy include all living individuals about whom we holds personal data. A data subject need not be a UK national or resident. All data subjects have legal rights in relation to their personal information.

3.3 Personal data means data relating to a living individual who can be identified from that data (or from that data and other information in our possession). Personal data can be factual (for example, a name, address or date of birth) or it can be an opinion about that person, their actions and behaviour.

3.4  Data controllers are the people who or organisations which determine the purposes for which, and the manner in which, any personal data is processed. They are responsible for establishing practices and policies in line with the Act. We are the data controller of all personal data used in our organisation.

3.5   Data users are those of our employees whose work involves processing personal data. Data users must protect the data they handle in accordance with this Data Protection Policy and any applicable data security procedures at all times.

3.6 Data processors include any person or organisation that is not a data user that processes personal data on our behalf and on our instructions. Employees of data controllers are excluded from this definition but it could include suppliers which handle personal data on Community Impact Bucks’ behalf.

3.7   Processing is any activity that involves use of the data. It includes obtaining, recording or holding the data, or carrying out any operation or set of operations on the data including organising, amending, retrieving, using, disclosing, erasing or destroying it. Processing also includes transferring personal data to third parties.

3.8  Sensitive personal data includes information about a person’s racial or ethnic origin, political opinions, religious or similar beliefs, trade union membership, physical or mental health or condition or sexual life, or about the commission of, or proceedings for, any offence committed or alleged to have been committed by that person, the disposal of such proceedings or the sentence of any court in such proceedings. Sensitive personal data can only be processed under strict conditions, including a condition requiring the express permission of the person concerned.

4. Data protection principles

Anyone processing personal data must comply with the eight enforceable principles of good practice. These provide that personal data must be:

(a)            processed fairly and lawfully;

(b)           processed for limited purposes and in an appropriate way;

(c)            adequate, relevant and not excessive for the purpose;

(d)           accurate;

(e)            not kept longer than necessary for the purpose;

(f)             processed in line with data subjects’ rights;

(g)           secure; and

(h)           not transferred to people or organisations situated in countries without adequate protection.

5. Fair and lawful processing

5.1  The Act is not intended to prevent the processing of personal data, but to ensure that it is done fairly and without adversely affecting the rights of the data subject.

5.2   For personal data to be processed lawfully, they must be processed on the basis of one of the legal grounds set out in the Act. These include, among other things, the data subject’s consent to the processing, or that the processing is necessary for the performance of a contract with the data subject, for the compliance with a legal obligation to which the data controller is subject, or for the legitimate interest of the data controller or the party to whom the data is disclosed. When sensitive personal data is being processed, additional conditions must be met. When processing personal data as data controllers in the course of our business, we will ensure that those requirements are met.

6.  Processing for limited purposes

6.1   We may collect and process the personal data. This may include data we receive directly from a data subject (for example, by completing forms or by corresponding with us by mail, phone, email or otherwise) and data we receive from other sources.

6.2 We will only process personal data for the purposes specifically permitted by the Act. We will notify those purposes to the data subject when we first collect the data or as soon as possible thereafter.

7.  Notifying data subjects

7.1  If we collect personal data directly from data subjects, we will inform them about:

(a) the purpose or purposes for which we intend to process that personal data;

(b) the types of third parties, if any, with which we will share or to which we will disclose that personal data; and

(c)  the means, if any, with which data subjects can limit our use and disclosure of their personal data.

7.2 If we receive personal data about a data subject from other sources, we will provide the data subject with this information as soon as possible thereafter.

7.3    We will also inform data subjects whose personal data we process that we are the data controller with regard to that data.

8. Adequate, relevant and non-excessive processing

We will only collect personal data to the extent that it is required for the specific purpose notified to the data subject.

9.Accurate data

We will ensure that personal data we hold is accurate and kept up to date. We will check the accuracy of any personal data at the point of collection and at regular intervals afterwards. We will take all reasonable steps to destroy or amend inaccurate or out-of-date data. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at Community Impact Bucks, 6 Centre Parade, Place Farm Way, Monks Risborough, Bucks, HP27 9JS or

10.Timely processing

We will not keep personal data longer than is necessary for the purpose or purposes for which they were collected. We will take all reasonable steps to destroy, or erase from our systems, all data which is no longer required.

11. Processing in line with data subject’s rights

We will process all personal data in line with data subjects’ rights, in particular their right to:

(a)            request access to any data held about them by a data controller (see also clause 15);

(b)           prevent the processing of their data for direct-marketing purposes;

(c)            ask to have inaccurate data amended (see also clause 9); and

(d)           prevent processing that is likely to cause damage or distress to themselves or anyone else.

12.  Data security

12.1   We will take appropriate security measures against unlawful or unauthorised processing of personal data, and against the accidental loss of, or damage to, personal data.

12.2 We will put in place procedures and technologies to maintain the security of all personal data from the point of collection to the point of destruction. Personal data will only be transferred to a data processor if he agrees to comply with those procedures and policies, or if he puts in place adequate measures himself.

12.3   We will maintain data security by protecting the confidentiality, integrity and availability of the personal data, defined as follows:

(a)            Confidentiality means that only people who are authorised to use the data can access it.

(b)           Integrity means that personal data should be accurate and suitable for the purpose for which it is processed.

(c)            Availability means that authorised users should be able to access the data if they need it for authorised purposes. Personal data will therefore be stored on Community Impact Bucks’ central computer system and not individual PCs.

12.4  Security procedures include:

(a)            Entry controls

Any stranger seen in entry-controlled areas should be reported.

(b)           Secure lockable desks and cupboards

Desks and cupboards should be kept locked if they hold confidential information of any kind. (Personal information is always considered confidential.)

(c)            Methods of disposal

Paper documents should be shredded. Digital storage devices should be physically destroyed when they are no longer required.

(d)           Equipment

Data users must ensure that individual monitors do not show confidential information to passers-by and that they log off from their PC when it is left unattended.

13. Transferring personal data to a country outside the EEA

We will not transfer any personal data we hold to a country outside the European Economic Area (“EEA”), except if one of the following conditions applies:

(a)            The country to which the personal data are transferred ensures an adequate level of protection for the data subjects’ rights and freedoms.

(b)           The data subject has given his consent.

(c)            The transfer is necessary for one of the reasons set out in the Act, including to protect the vital interests of the data subject.

(d)           The transfer is legally required on important public interest grounds or for the establishment, exercise or defence of legal claims.

(e)            The transfer is authorised by the relevant data protection authority where we have adduced adequate safeguards with respect to the protection of the data subjects’ privacy, their fundamental rights and freedoms, and the exercise of their rights.

14.  Disclosure and sharing of personal information

We may disclose personal data we hold:

14.1  To our professional advisers, other organisations or to individuals who are members of Community Impact Bucks, staff, volunteers or members of Community Impact Bucks’ Board.

14.2    To third parties in the event that we merge with another charity, in which case we may disclose personal data we hold to the prospective charity.

14.3   If we are under a duty to disclose or share a data subject’s personal data in order to comply with any legal obligation, or in order to enforce or apply any contract with the data subject or other agreements; or to protect our rights, property, or safety of our employees, customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

14.4  In the event that, we work in partnership with other organisations on projects which require data sharing.  We will clarify which organisation is to be the Data Controller and Data Processor. We will ensure that the Data Controller complies with this policy.

15.  Dealing with subject access requests

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

16.  Changes to this policy

We reserve the right to change this policy at any time. Any changes we may make to our Data Protection Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our Data Protection Policy.

If you have any questions, comments and requests regarding this Data Protection Policy please contact us at

Date Policy adopted 2nd November 2015